Spark Consulting Services: Self-Service Portals

We create easy-to-use portal experiences that let your customers and suppliers securely access information, complete transactions, and resolve issues on their own. These self-service solutions streamline your processes, reduces the workload for your team, and boosts overall efficiency. Together, we can help you build build stronger, more productive relationships so that you can focus on what matters most: growing your business.

Low-Code Portal Solutions

We leverage Microsoft Power Pages as a low-code accelerator tool to quickly develop consumer-grade portal solutions. With its deep integration with the rest of the Microsoft Power Platform, we can create interactive, user-friendly portals that securely connect with backend business systems like SAP, Dynamics 365, or Salesforce. This enables us to deliver robust portal solutions rapidly, ensuring seamless integration and enhanced user experiences.

Custom Portal Experience

Key Features

Consumer-Grade UX

Consumer-Grade UX

We deliver consumer-grade user experiences that are intuitive, visually appealing, and user-friendly.

End-to-End Integration

Connectors

We provide seamless, end-to-end integration with backend business systems, ensuring smooth and efficient data flow across your organization.

Copilot Integration

Microsoft Copilot Studio

We enrich portal user experiences by integrating custom copilots built using Microsoft Copilot Studio, offering personalized assistance and streamlined interactions.

Responsive Design

Responsive Design

We develop responsive portal solutions that work seamlessly across desktop, tablet, and smartphone devices, ensuring a consistent and optimized user experience on any platform.

AI Powered

AI Powered

We use Azure AI services to enrich portal user experiences with modern AI technology, providing intelligent features and personalized interactions.

Best-in-Class Service

Best-in-Class Customer Service

Our portal solutions provide best-in-class customer service experiences, ensuring efficient, personalized, and responsive support for your users.

Practical Business Cases

  • Customer Support

    Allow customers to find answers, submit support tickets, and track their status without contacting customer service directly.

  • Vendor Management

    Enable vendors to submit invoices, track payments, and update information, enhancing communication and efficiency.

  • Employee Onboarding

    Streamline onboarding by giving new hires access to all necessary documents, training materials, and forms in one place.

  • Account Management

    Allow users to manage accounts, view bills, make payments, and update details, enhancing autonomy and satisfaction.

  • Knowledge Base Access

    Provide users with a searchable database of articles, FAQs, and tutorials for quick, independent problem-solving.

Related Media

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